Privacy Policy and Protection of Your Personal Data

Any information you provide to ACM Pharma during your visits to our website is treated as strictly confidential.

ACM Pharma collects and processes your personal data in compliance with the General Data Protection Regulation (GDPR) (effective since May 25, 2018) and the French Data Protection Act (Loi Informatique et Libertés of January 6, 1978).

1. What information do we collect ?

Our contact form only collects the personal data necessary to process your request.

This includes :

  • Your contact details (email address, telephone number)
  • The subject of your request
  • The content of your request

Some information is mandatory, while other fields are optional, as indicated on the collection form.

2. What are your data used for?

Your data are used by our internal departments within the TERANGA Group to process your request and for commercial purposes.

The legal basis for processing your request is Article 6(1)(a) of the GDPR (consent).

For commercial communications, the legal basis is Article 6(1)(f) of the GDPR (legitimate interest: business development).

For your information :

  • Your personal data are retained for a maximum period of 5 years after your file has been closed.
  • The data are stored electronically on a secure local server with restricted access.
  • For commercial communications, you may unsubscribe at any time using the unsubscribe link included in every marketing email.

3. Who do we share your information with ?

Depending on the purpose of the processing, your data may be shared with :

  • The Data Controller
  • The Quality Department
  • The Administrative Department
  • The Sales Departments of the TERANGA Group companies
  • The website hosting provider, LaFabriqueDeCom
  • Any person or authority legally authorized to access the data (such as judicial authorities, where applicable)

4. Where are your personal data stored ?

Prospect and customer data are stored electronically on a secure local server with restricted access.

Our contact form is protected by Google reCAPTCHA anti-spam technology.

5. What are your rights ?

The Data Controller is:

S.A.S. ACM PHARMA
34 Avenue du 21 Août 1944
45270 Bellegarde
France

In accordance with applicable data protection legislation, you have the right to :

  • Request access to your personal data ;
  • Request the correction or deletion of your personal data ;
  • Request restriction of the processing of your personal data ;
  • Object to the processing of your personal data ;
  • Request data portability ;
  • Lodge a complaint with a competent supervisory authority.

You may exercise your rights by contacting us :

By email : rgpd@terangagroupe.com

By post :
S.A.S. ACM PHARMA
34 Avenue du 21 Août 1944
45270 Bellegarde
France

Cookie Policy

This website uses various cookies to improve user interaction and the services provided.

What is a cookie ?

A cookie is a small text file identified by a unique name that may be sent to your browser when you visit a website. Your browser stores it for a specified period and sends it back to the website’s server whenever you revisit the site.

Cookies have many purposes, including :

  • Remembering your login credentials ;
  • Saving the contents of your shopping cart ;
  • Tracking your browsing activity for statistical or advertising purposes ;
  • Improving your overall browsing experience.

Types of cookies used by ACM Pharma

Essential website cookies

These cookies are necessary for the proper functioning of the website.

They enable the website to adapt its presentation according to your device preferences, including :

  • Language settings ;
  • Screen resolution ;
  • Operating system ;
  • Browser and device configuration.

You may disable cookies or delete those already stored on your computer, tablet, or smartphone at any time through your browser settings.

Please note that disabling cookies may affect your ability to access certain website features that require cookies.

Furthermore, if your device is shared by multiple users or uses several web browsers, we cannot guarantee that the services and advertisements displayed correspond exclusively to your own use of the device.

Most browsers accept cookies by default. However, you may configure your browser to :

  • Block cookies ;
  • Notify you whenever a website attempts to install a cookie ;
  • Delete previously installed cookies.

To change your browser’s cookie settings, please refer to your browser’s Privacy or Help section, as configuration methods vary depending on the browser.

These cookies are retained for 13 months.

Audience measurement cookies

To improve our website and better understand how it is used, we use Google Analytics.

The information collected may include :

  • Number of visits ;
  • Pages viewed ;
  • Time spent on the website ;
  • Anonymized IP address (where applicable) ;
  • Browsing data.

The data collected are not combined with other personal data processing activities.

User data are retained for 14 months to enable comparative traffic analysis.

Event-related data are retained for 2 months.

You may withdraw your consent to audience measurement cookies at any time through the website’s cookie management tool.